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Privacy Policy
Effective Date: June 12, 2026
At Lionheart Wellbeing (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit lionheartwellbeing.com, use our services, submit forms, or book appointments.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Appointment details
Health or wellness information submitted through intake forms
Payment information processed through third-party providers
Communications sent by email, phone, or text message
We may also automatically collect certain technical information, including:
IP address
Browser type
Device information
Website usage activity
Cookies and tracking data
How We Use Your Information
We use collected information to:
Schedule and manage appointments
Provide massage and wellness services
Send appointment confirmations, reminders, and follow-up communications
Process payments
Improve website functionality and user experience
Analyze website traffic and marketing performance
Respond to inquiries and customer service requests
Maintain business records and operational security
Health & Wellness Information
Because we provide wellness and massage services, you may voluntarily provide sensitive health-related information through intake forms or communications.
While Lionheart Wellbeing is not a covered entity under HIPAA, we take reasonable measures to protect the confidentiality and security of client information and only use it for purposes related to providing services and managing client care.
Booking, Payments & Third-Party Services
We use trusted third-party platforms to operate portions of our business, including:
ClinicSense for online booking, intake forms, and appointment management
Square for payment processing
Google Analytics for website analytics
Meta Platforms (including Facebook and Instagram tools) for advertising and marketing analytics
These third parties may collect, process, or store information according to their own privacy policies. We do not store full payment card information directly on our website.
Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
Improve website performance
Understand visitor behavior
Measure advertising effectiveness
Support marketing and remarketing efforts
You may disable cookies through your browser settings, though some website functionality may be affected.
Text Messages & Email Communications
By providing your contact information, you consent to receive communications related to:
Appointment confirmations
Appointment reminders
Scheduling updates
Service-related communications
Occasional business updates or promotions
Message and data rates may apply. You may opt out of marketing emails or texts at any time by following unsubscribe instructions or contacting us directly.
Information Sharing
We do not sell your personal information.
We may share information only when necessary to:
Operate our business and services
Process payments
Comply with legal obligations
Protect our rights, safety, or property
Work with trusted service providers assisting in business operations
Data Security
We take reasonable administrative and technical measures to help protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on applicable law, you may have the right to:
Request access to personal information we hold about you
Request corrections to inaccurate information
Request deletion of certain information
Withdraw consent to marketing communications
To make a request, contact us using the information below.
Children’s Privacy
Our services and website are intended for individuals located within the United States and are not directed toward children under 13 years of age. We do not knowingly collect personal information from children through our website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Lionheart Wellbeing
Email: lionheartsoulja@gmail.com
Website: lionheartwellbeing.com
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